Terms & Conditions

Return Policy

Returned merchandise parcel must be post marked within 30 days of order date.

Returned merchandise MUST be UNUSED and pre-packaged merchandise MUST be in ORIGINAL, UNOPENED, RESELLABLE packaging.

Returned merchandise must be carefully packed to prevent breakage in transit. If returned merchandise arrives to us broken or damaged due to improper packing we will not issue a refund.

To return merchandise, you must enclose a copy of your sales receipt with a notation stating the reason for your return. Your package must be pre-paid and must be addressed exactly to the following address:

Bicast
231K Parkway Drive

Williamsburg, VA 23185

Privacy

LIGHTHOUSESUSA.COM and Bicast are committed to the security and privacy of the users of this site. All e-mail data is held in complete confidence and will never be shared, traded, rented, leased or sold. We respect your privacy. We will never intentionally disclose any personal identification information about you as an individual user ( for example your full name, street address, telephone number, or e-mail address) to any third party without having received your permission. We may request personal identification information from you in connection with your use of, or participation in, the services offered in our site. In these cases we will collect identification information from you only if you voluntarily submit such information to us. If you identify yourself to us by sending us an e-mail with questions or comments, we may use your personal information to respond to your questions or comments. We may file your information for future references, or we may discard the information after we have reviewed it.